It’s National Customer Service Week! Here at Rentacomputer.com, we pride ourselves on delivering stellar customer service to every client. We know that “over-delivering” on service expectations is critical to building trust with our customers and delivering a better overall customer experience. Read on to learn more about our commitment to customer service.
Personal service
It is our pleasure to announce that Kristen Fisher, who joined our team in 2016, has been promoted to Logistics Coordinator at Rentacomputer.com. Kristen’s new role allows her to focus 100 percent of her time on customer service, ensuring that all the logistical details of delivery, setup, and return go smoothly. As your dedicated point of contact after ordering your equipment, Kristen is here to ensure that your experience with Rentacomputer.com is pleasant and meets all of your needs.
Our commitment to simplifying the rental experience with impeccable customer service will keep you coming back for all of your technology rental needs. As one recent customer raved, “We were so pleased with your company and the logistics of renting from you, so know that we will be ordering from you again in the future. We have about 10-15 events per year that require technology rentals.”
15-minute guarantee
A quality customer service experience begins with being prompt. We guarantee that we will respond within 15 minutes of your quote request to find out more about your computer and other technology rental needs. Responding quickly to your initial request allows us to confirm your rental requirements and deliver an accurate quote. Need even faster service? Give us a call or chat with us on our website.
Hassle-free service
Whether you’re planning an event or setting up a temporary office, you’re too busy to deal with any extra hassle. Not only are we your one-stop shop for all your office and technology rental needs, but our installation specialists will also work with your venue and IT professionals to ensure that everything runs smoothly.
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