CS Week 2015 will be heading to the Charlotte Convention Center in Charlotte, North Carolina from April 28th to May 1st. CS Week is a non-profit educational conference company that serves utility professionals at electric, gas and water/wastewater utilities across the country and across the world. In addition to that, CS Week is also the name of the company’s premier annual conference for customer engagement and smart infrastructure excellence.
The 60+ workshops of CS Week Conference are the core of CS Week. These workshops present a wide range of current utility topics at levels from introductory to advanced. Learning in different settings throughout the week ranges from the Executive Summit for C-level executives to the CS Week Synergy Groups, both of which involve active exchanges within the groups. The annual Exhibit Hall is the largest in the industry, exclusively serving meter-to-cash and customer service-related Smart Infrastructure products and solutions. Networking is the built-in benefit throughout CS Week, from the daily Exhibit Hall receptions to the annual Special Event, building relationships and welcoming professional contacts throughout the utility industry.
What Does CS Week Offer?
- CS Week Conference
- CS Week Executive Summit
- 311 Synergy Group
- CS Week Synergy Groups
- CS Week Key Account Forum
- Expanding Excellence Awards
- Second Tuesday Webinars
- Third Tuesday Webinars
- Women in Utilities Webinars
What Makes CS Week Different?
CS Week course content is created by utility people for utility people. Course offerings range from solid, basic information for supervisors or managers taking over new responsibilities to the newest complexities facing customer service functions in a Smart Infrastructure world.
What Is The Dress Code For CS Week?
There is absolutely no dress code (except that you actually have to be wearing clothes). Causal business attire is probably the best description for what attendees generally wear. CS Week is about learning, networking and maximizing your time out of the office, although some speakers and executives wear a suit or sports jacket.
How Can I Become A Presenter At CS Week?
An annual Call for Presentations is issued each summer as CS Week searches for the most pressing, most current and richest course content and speakers. The Call for Presentations is posted on the company’s website, Facebook page and in the summer issue of the company’s quarterly publication, CS Week Newsline.
Who Attends?
- Utility customer service and IT executives
- Customer Service Managers, Directors and Supervisors
- Call/Contact Center Managers
- IT Managers and Personnel
- Mobile Data Services Managers
- Project managers
- Selection and implementation teams
- Billing specialists
- Finance directors, city managers, public utility officials
Why Attend?
CS Week is the premier educational event for professionals involved in the customer service and customer information technology aspects of utility, cooperative and municipal management.
CS Week will take place at the Charlotte Convention Center from April 28th to May 1st. Registration is open so if you are looking to be an attendee or a presenter then you can head on over to the CS Week Conference website for more information.
*For information on technology rentals in Charlotte visit our Charlotte Computer / Audio Visual / And Office Equipment Rental Page!
*Rentacomputer.com is not affiliated with or in any way authorized by CS Week 2015. Rentacomputer.com is an independent nationwide technology rental provider and this information in no way implies affiliation to the event or venue described above.
