Event Planners Find Peace of Mind with Our Process

Event planning can be stressful. You already have enough to worry about with selecting the right venue, organizing staff, and coordinating your social media campaign; but when you work with us there’s one thing you never have to worry about–stress.

event planning stress

We take the stress out of event technology rentals, because our process is designed to help you make the right rental selections for specific event. Our agents keep you informed of the status of your rentals from the initial receipt of your request right up until you’ve returned the equipment and often beyond that. Our dedicated customer service representatives are focused on being responsive and providing the best customer service possible. Learn more about how our process helps event planners across the country find peace of mind.

15-Minute Guarantee

When you’re planning an event, time is always of the essence. You don’t have time to waste waiting for a response about whether the location you want is available and you shouldn’t have to wait to hear back from your technology provider either.

With our 15-minute guarantee, you’re never left waiting for an answer to your pressing questions about your event technology rental needs. During business hours, our representatives will respond within 15-minutes of your quote request to find out more information about your technology rental needs.

Our quick response time allows us to confirm your needs and deliver an accurate quote – something your finance team is sure to appreciate. Need your questions answered sooner? Give us a call or chat with us on our website.

Communication is key

Your business is to deliver the best events –and ours is to help you achieve that goal. Just like when you’re planning an event, communication is a key tool for ensuring that your event technology rental experience goes smoothly.

Event production services - concerts

We are incredibly responsive to quote requests and are available to answer all of your questions and concerns about your event rental needs. Whether you’re planning a university graduation ceremony in Dallas or a concert in Key West, our representatives will work with you to deliver an accurate quote in a timely fashion.

By communicating with you to better understand all of your rental needs and the dates of your events, we are able to expedite your event technology rental requests as soon as you are ready to confirm your rental contract

Pre-delivery confirmation

You’re too busy to deal with extra hassles from your event technology rental partner. We work with you and your venue representatives to confirm every detail of your rental and ensure that all of your event rental equipment is compatible with the existing tech at your venue.

If we’re shipping your rental to you or your event venue, we work with you to ensure that you know when the equipment will ship and we provide you with tracking information after shipping. If we’re setting up your technology rentals on-site, our technicians will stay in contact with you to ensure that they understand when and where to arrive to set up your equipment before your event begins.

How it works with Rentacomputer.com

Service during your rental

We understand that even the best-laid plans can sometimes go awry, that’s why we’re here for you during your event too. Our representatives will reach out to ensure that you have everything you need to help your event run smoothly.

If you experience any problems or issues or find that you forgot to order something, we can help! In most cases, we can ship items overnight or, depending on the circumstances, hand deliver them on the same day!

And beyond

Our commitment to quality and service doesn’t end when your event does. We reach out to our clients after their event technology rental for feedback. We are always open and receptive to feedback. If there is anything that we can do better for you on your next order or an item you’d like us to offer, we’d love to hear about it. Our commitment to simplifying the event equipment rental process and offer you peace of mind through superior customer service will keep you coming back for all of your technology rental needs. If you’re feeling a little overwhelmed with all of your event planning needs, we also offer event production services to take some of the stress out of coordinating the technology side of your event.

Rentacomputer.com can provide all of the event technology and equipment rentals you need to make your next event a success. Just let us know the gear you need, and our technicians will arrive to deliver and install all of your equipment. From AV equipment rentals and kiosk rentals to social media wall rentals and VR headset rentals, get a quote for all of your event equipment rental needs today.

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